Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"I like their flexibility and responsiveness to schedule changes."
"Dependable, caring, and easy to work with for care and billing."
"We like your attentiveness! Thank you. No matter what, you are on it and concerned."
"Options works with the client and their family."
"Best customer service from Toni (care coordinator), and now manager Katherine."
"I want to thank you for the loving care that you gave to Colleen in the last years of her life. She was so comforted having sitters that cared for her. I was also comforted knowing she was cared for and loved."
"Very good service! No complaints."
"I have been very happy so far."
"Care givers are excellent. Very dependable and competent. Very personal services. Kind and compassionate ladies. I have not found anything that I have disliked."
"Options staff is very kind, understanding, and helpful."
"Staff at Annapolis office, Toni (care coordinator) and new manager Katie, always extremely helpful no matter time of day/weekend."
"Pat (Options caregiver) has a great relationship with Bill (care recipient). She knows just how to handle him and never gets irritated with him or his quirks."
"Our caregiver is very responsible and motivated."
"We chose Options after meeting with Nicole (Options branch manager) who was a very sweet, compassionate, and professional person."
"The Options team of Merrillville was so helpful and efficient in helping me get the care I needed. They found a wonderful lady who helped make my world a lot brighter and kind. We were able to do so many things I had not done in a while."
"Edwina (Options caregiver) is caring and professional with my father, on time, dependable, and friendly. She is knowledgeable in her field."
"We couldn’t be happier with Options for Seniors! The quality of care and the kindness shown to my mother by Sylvia (Options caregiver) is amazing. She is truly a blessing to my mom and our family! And we really appreciate Bridgette and Brenda who are in the office. They both are always ready to answer any questions or help out in any way that they can. Thank you so much for all you do! "
"Since engaging Options, I have felt very comfortable knowing I have help whenever I need it. With my crazy/hectic schedule, this is extremely important to me."
"Linda (Options caregiver) is awesome! Love her. Please keep her assigned to my case."
"Whenever I have questions, Options branch manager is always prompt to have an answer. If we ever need a schedule change, the branch office is quick to accommodate the changes."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.